As a chiropractor, your clients will inevitably bring up problems with your services at some point.
Maybe they thought they’d see results faster.
Maybe they had different expectations.
Whatever the case is, there are going to be times when you have to deal with customer complaints and confrontations.
The key to handling these correctly isn’t by trying to change their decision.
Why?
Because you can’t make someone do something that they don’t want to do.
So you’ve got to take a different approach.
In this video I’m going to lay out three different examples of client confrontations, and exactly how you can handle them to turn the situation around.