As a chiropractor, your clients will inevitably bring up problems with your services at some point.
Maybe they thought they’d see results faster.
Maybe they had different expectations.
Whatever the case is, there are going to be times when you have to deal with customer complaints and confrontations.
The key to handling these correctly isn’t by trying to change their decision.
Because you can’t make someone do something that they don’t want to do.
So you’ve got to take a different approach.
In this video I’m going to lay out three different examples of client confrontations, and exactly how you can handle them to turn the situation around.
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- Remove the focus blocks that stop you from getting traction on new patient growth.
- Create a Business Lifestyle Intention Sheet that will allow you to reverse engineer the exact amount of money you need to make, the exact amount of patients you need to see and start to reduce the gap on your dream lifestyle. (not a cookie cutter method).
- Create a plan to reduce your hours by 33% so you can commit to yourself, your hobbies and your family again without sacrificing revenues.
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